Mobile alerts and notifications and location-based emergency warning systems are now an established part of mobile government strategies in an increasing number of countries worldwide. In Australia the national emergency warning system (NEWS) was instituted after the tragic Black Saturday Victorian Bushfires of February 2009. NEWS has enabled the provision of public information from the government to the citizen during emergencies anywhere and any time. Moving on from traditional short message service (SMS) notifications and cell broadcasting to more advanced location-based services, the paper explores the major issues faced by government, business and society at large, toward the realization of a fully fledged system for personal mobile devices. This qualitative study contains two phases: phase 1gathered issues from the general public via an open-ended survey question, and phase 2 gathered issues from key informant interviews. The data was analysed using both qualitative and quantitative content analysis. The results are presented in a narrative form granting detailed insight into the main issues into deploying a mobile government application. The complex interplay between government agencies, telecommunications carriers and the Australian public is presented, ultimately leading down a path of regulation. By adopting a qualitative approach it is hoped that the intimate lessons learnt in the Australian landscape can be applied to other nations as a foundation model towards deployment of other mobile government applications in other contexts. The outcome of the paper is predominantly practical providing a series of recommendations toward the successful deployment of mobile government applications.
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机译:iExport Australia-为出口商提供以下服务的在线平台/应用程序:出口电子商务出口拍卖在线与服务提供商进行出口相关的服务请求和投标与服务提供商的集成与货运和货运的报价集成到政府机构和海关/边境的在线文件和电子提交澳大利亚– EDI / Web Services与GS1集成在一起,用于对出口工作台进行编号和条形码编码,以管理每个出口的所有与出口,交货和银行有关的任务出口相关的潜在客户和联系人管理出口市场AI和工具